Activity templates can be used in conjuction with activities to provide a way for users to provide structured information. Activities that are created with a template will also create a PDF document that can be downloaded, printed, or emailed right from Crelate! Our Professional customers will receive 5 activity templates and our Business customers will have 25 available. If your question is specifically regarding Field Mappings, check out our article on that topic along with the below.
For further information on this topic, you may also reference our video here: Managing Activity Templates
Here are the steps to create an activity template and put it to use:
Step 1: Build your template
Step 2: Put the template to use
Step 3: Download, email or print the activity template